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How to book with Baltic Holidays

How to Book

Baltic Holidays have been established since 1999. We offer a very high standard of customer service. we have a wealth of knowledge and experience to share with you. We want you to have the very best trip possible and the right trip for you. Our travel consultants travel to the region regularly so are full of great tips and information.

You can....

  1. If in the UK call us on: 0845 070 5711 / 0845 070 0510
    If in the US call us on: 401 429 6614
    If in Australian call us on: 03 9016 3757
  2. E-mail us at

We would ask that you include a contact name, telephone number and e-mail address with your enquiry.

So we can give you the best quote and the right itinerary for you it would be useful for us if you have considered the following options.

  • Preferred UK airport of departure
  • Which country you are interested in.
  • Dates or month of travel.
  • Number of passengers travelling.
  • Number of nights.
  • Type of accommodation
  • Interests or extras
  • To advise us of any mobility problems you may experience
  • Type of holiday interested in, for example tailor made Baltic Tour, city break, spa break and so on.
  • Anything else you feel is important for your trip

If you are open to ideas and suggestions and have no fixed dates or country in mind then please let us know and we will happily talk through your interests and suggest holidays we think might appeal to you!

The Booking Process. Payment and Shipment.

Once you're happy with your itinerary and quote and your trip is confirmed, we will send you a booking confirmation.

a) If your date of departure is more than ten (10) weeks away a deposit of 25% of the total cost, or if we book your flight at the time of booking to secure the flight price, you must pay the full cost of your flights plus the 25% deposit. The remaining balance will be due ten (10) weeks before departure on your holiday.

b) If your date of departure is less than ten (10) weeks away, the full balance of the holiday will be required at the time of booking.

You have two ways of paying:

  1. By bank transfer - details will be on the invoice
  2. By credit or debit card

Upon receipt of your payment, we will purchase your tickets, unless your flight tickets were purchased at the time of actual booking, to secure the price.

We will prepare all documentation for your trip and endeavour to send everything out to you two weeks before your departure date.

Further details on the booking process, price and cancellation can be found in our Terms and Conditions. Please note the contract you enter into when booking a holiday with us will be in and concluded in English.



If you would like to see our Terms and Conditions in larger print please contact us on 0845 070 5711.




UK citizens need a valid passport, valid for at least 6 months after their return date to visit Estonia, Latvia, Lithuania and Russia.

For Estonia, Latvia and Lithuania a visa is not required for entry for UK, US or Australian citizens. Other foreign nationals are advised to contact their embassy for advice and latest information.

UK, US and Australian citizens need a visa to enter Russia. We provide the required 'letter of invitation' tourists need when applying for their visa; however we can not be held responsible for the outcome of the visa application. Other foreign nationals are advised to contact their embassy for advice and latest information.

We recommend that clients visiting Russia allow an absolute minimum of 4 weeks to apply for this visa.

Insurance Details

Baltic Holidays do not sell insurance direct, however we strongly advise all clients purchase travel insurance.

Data Protection

Please note that Baltic Holidays do not send clients personal details to any third party for marketing purposes. Baltic Holidays do occasionally send clients personal details to our trusted suppliers when they are performing a direct service for that client, Baltic Holidays will try and seek approval from the client when this happens but sometimes this is not always possible.

We hold clients details on our own database, to send out promotional e-mails and our brochure. If you do not wish to receive these please let us know. Clients have a right to ask us at any time what details we hold on them.

Disability and Special Requests

Please advice us at the time of booking of any mobility problems you may experience or special requests you may require. Baltic Holidays can not be held responsible for any dissatisfaction, if the client has failed to notify us of any special requirements until after booking has taken place, during or on return of your holiday, where normal terms and conditions regarding any resulting cancellation would apply.

Not all hotels featured on our website and in our current brochure are appropriate for those with limited mobility and our travel consultants will be able to advise you. Please check the website carefully for the description of hotel facilities.

Checking In

The standard international practice is to let rooms from midday to midday. However times do vary. Check in times are usually between 2pm and 3pm, check-out times between 11am and 12noon on day of departure. Therefore, if you check-in immediately after a night flight this would normally count as one night's accommodation. Similarly if your return flight is at night you will normally be required to vacate your room at 12 noon prior to leaving for the airport. Day rooms are subject to availability/cost and should be arranged locally with the accommodation management.


We regret that we are not in a position to offer you any assistance in the event of a delay at your outward or homebound point of departure. The provision of meals, beverages and overnight accommodation is entirely at the discretion of the airline carrier.

Health Matters

We highly recommend that those with specific health concerns or problems check with their General Practitioner who can give the all clear to travel. Please be advised that tick's can be found in the Baltic Region, a small percentage of these carry the encephalitis virus. Those staying in rural areas should seek the appropriate advice.

The Foreign Office

Please be advised the Foreign & Commonwealth office produces up-to-date travel information to help British Travellers make informed decisions when travelling abroad, please visit their website for the latest advice.

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Why book with Baltic Holidays?

Because we listen to what you want, make recommendations, and can create the best itinerary for you!

We know the quirky places, the hidden places, we are the right people to make things happen for travelling in the Baltics!

Our British-Lithuanian team bring you the best of east and west Europe. Unbeatable local knowledge of the area, and a thorough understanding of what the customer expects from their holiday. We think it's the perfect mix.

Our team is small, focused and dedicated. You will deal with the same travel consultant from your initial inquiry to your return home. Our personal service is second to none.

Where possible we use local suppliers and hotels, who share the same ethos and attitude as us, helping to benefit the local economy.

Why Choose Baltic Holidays?

Why choose Baltic Holidays?

If you're wondering who are this independent travel company specialising in the Baltic States, and eastern Europe? Read more here...

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