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How to book with Baltic Holidays

1. Call Us

To book one of our tours or holidays or to discuss your travel plans, we highly recommend you call us. Whether it's a simple tour, or you want something slightly different to that advertised, or perhaps you want a tailor-made bespoke tour and want to discuss your ideas... call us. This is the best way for us to get to know you and make sure you get the right trip. 

From the UK call 0161 860 5248
From Europe call +44 161 860 5248
From the USA call 401-429-6614
From Australia call 03-9016 3757

If we are unable to take your call, please leave a clear message including your name, telephone number and a short message and we'll get back to you as soon as we can.

2. Email Us

Send us an email to - include a telephone number to contact you and we will call you back for a chat. Please give us as much info as possible about your travel plans, then we can help you promptly

  • Preferred departure airport.
  • Which country/countries you are interested in.
  • Dates or month of travel.
  • Number of passengers travelling.
  • Number of nights.
  • Type of accommodation.
  • Interests or extras.
  • To advise us of any mobility problems or special requests.
  • Type of holiday interested in, for example tailor-made Baltic Tour, city break, spa break and so on.
  • A guide to your budget is always helpful.
  • Anything else you feel is important for your trip

If you are open to ideas and suggestions and have no fixed dates or country in mind then please let us know and we will happily talk through your interests and suggest holidays we think might appeal to you!

3. Book Online

If you want to book one of our advertised tours on please feel safe to book online. This is perfect for straightforward bookings but if have more than 4 people in your party - please call or email us to book as the online system cannot give discounts for groups. If you require any additional services e.g. flights, please also contact us by email or phone for a quote.

The Booking Process. Payment and Shipment.

Once you're happy with your itinerary and quote and your trip is confirmed we will send you a confirmation invoice.

a) If your date of departure is more than 10 weeks away a deposit of 25% of the total cost is required. If we book your flight at the time of booking, in order to secure the flight price, you must pay the full cost of your flights plus the 25% deposit. The remaining balance will be due 10 weeks before your departure date.

b) If your date of departure is less than 10 weeks away the full balance of the holiday will be required at the time of booking.

You have two ways of paying:

  1. By bank transfer - details will be on the invoice
  2. By credit or debit card

Upon receipt of your payment we will purchase your flight tickets to secure the price.

We will prepare all documentation for your trip and endeavour to send everything out to you two weeks before your departure date.

Further details on the booking process, prices and cancellation can be found in our Terms and Conditions. Please note that the contract you enter into when booking a holiday with us will be in, and concluded in, English.

If you would like to see our Terms and Conditions in larger print please contact us on 0845 070 5711.

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Local knowledge: We know the quirky places and the hidden places. We are the right people to make things happen in all our destinations and we love a special request that challenges us!

Small team: You will be in contact with most of us at some point during your travel experience, either by phone, email or in person; but our small team is also BIG enough to meet your high expectations. Passionate and professional, our personal service is second to none.

Reputation: We have an excellent reputation in the travel industry. Our long-standing suppliers are our friends and as our client, you will naturally benefit from these relationships. We enjoy working closely with tourist boards and the international press to promote our destinations.

We listen: Tell us your plans or dreams and we will do our utmost to make it happen. Share your feedback and suggestions and we will take it on board.

Flexibility: We are the tour operator equivalent of a small cottage industry, hand-making bespoke tours to suit your requirements and to enjoy at your pace.

You are more than a booking to us: Your holiday or vacation is well-earned and well-deserved. We go out of our way to make sure your trip is the best it can be and we organise your trip like it is our own. Our clients are like friends with whom we share stories. We want you to experience real places, meet the locals, and leave with new insights and great memories.

Book with Baltic Holidays for a holiday designed exclusively for you!