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There seems to be a problem with completing your online payment, please check the following:

1. Only enter numbers in the Amount section in this format 0000.00 (do not use currency symbols and do not use commas)

2. Were you prompted to enter your 3DSecure password (Verified by Visa or MasterCard SecureCode) and do not remember your password? - you will need to call your bank/card company.

3. Do you use Norton Antivirus? - we have had problems with payments on machines using Norton, so please try again on a different non-Norton machine.

4. Perhaps your bank security system has stopped the transaction eg in an unusual currency or for a large amount. You will need to call your bank/card company and tell them to authorise the payment.

Please DO NOT attempt to pay 3 times as your card might get blocked.

If you have any questions about payment, please call us for assistance on 0845 070 5711 or email

The Baltic Holidays Team

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Local knowledge: We know the quirky places and the hidden places. We are the right people to make things happen in all our destinations and we love a special request that challenges us!

Small team: You will be in contact with most of us at some point during your travel experience, either by phone, email or in person; but our small team is also BIG enough to meet your high expectations. Passionate and professional, our personal service is second to none.

Reputation: We have an excellent reputation in the travel industry. Our long-standing suppliers are our friends and as our client, you will naturally benefit from these relationships. We enjoy working closely with tourist boards and the international press to promote our destinations.

We listen: Tell us your plans or dreams and we will do our utmost to make it happen. Share your feedback and suggestions and we will take it on board.

Flexibility: We are the tour operator equivalent of a small cottage industry, hand-making bespoke tours to suit your requirements and to enjoy at your pace.

You are more than a booking to us: Your holiday or vacation is well-earned and well-deserved. We go out of our way to make sure your trip is the best it can be and we organise your trip like it is our own. Our clients are like friends with whom we share stories. We want you to experience real places, meet the locals, and leave with new insights and great memories.

Book with Baltic Holidays for a holiday designed exclusively for you!